For U.S. customers, we offer free Standard Shipping (typically 10-15 days delivery) for any $39+ orders and Express Shipping (typically 5-12 days delivery) for any $149+ orders and Super Shipping (typically 3-7 days delivery) for any $199+ orders and If you don't qualify for free shipping, the shipping rates are as below:
$2.99 - Standard Shipping (delivery typically takes about 10-15 days)
$9.99 - Express Shipping (delivery typically takes about 5-12 days)
$16.99 - Super Shipping (delivery typically takes about 3-7 days)
For customers outside the US, we offer free Standard International Shipping (typically 10-20 business days delivery) for any $49+ orders and Express International Shipping (typically 7-10 business days delivery) for any $169+ orders and Super International Shipping (typically 4-6 business days delivery) for any $249+ orders and If you don't qualify for free shipping, the shipping rates are as below:
$3.99 - Standard Shipping (delivery typically takes about 10-20 Business days)
$12.99 - Express Shipping (delivery typically takes about 5-10 Business days)
$19.99 - Super Shipping (delivery typically takes about 3-6 Business days)
We have made a lot of effort to make sure your international shopping experience is as smooth, fast, and affordable as possible. With your support, we will keep optimizing our services.
Note: (1). Delivery time is estimated and can be longer than expected due to an invalid address, customs clearance procedures, or other unexpected causes. (2).You may be charged for handling fees and taxes as your order passes through customs. Any charge on a package must be paid by the person receiving the package (this also applies to retail & wholesale customers). AHED Project has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary from state to state and from time to time.
We provide you with local U.S. address for easy return and allow returns made within 14 days after the product delivery date. However, your returned items must meet the following criteria:
For domestic returns, you'll be responsible for paying your own shipping costs for returning unless you received damaged or incorrect items. Please contact us if you received wrong or defective items.
Please note that any returned items must be in resalable condition. Item(s) that arrived damaged will not be eligible for a refund.
For international returns, you will need to arrange for shipment. Please send a return request to email@example.com along with your order number, and our customer service will reply to you with a return authorization number and the return address within 24 hours.
We are not responsible for lost return packages and recommend you insure and track your package.
Note: There are certain situations where only partial refunds are granted (if applicable)
After we have received your return, please allow 3-5 days for us to begin the original payment refund process. For Credit Card Refund, it may take up to 10 days to appear in your account.
At the moment, due to the complex and costly nature of international transactions, we do not provide any exchange. If you want to exchange any items, you must create a new purchase and return your old one.